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Frequently Asked Questions

How to Install Joomeo Desktop

How to Install Joomeo Desktop?

Installation of Joomeo Desktop - Transfer Manager:

  • On PC
    • Download the application by clicking on the "Download" button above
    • Double click on the file JoomeoDesktop_inst.exe to start the installation
    • If the text, "Windows protects your PC" appears, click on "run anyway"
    • Click on "Install" or "Next" in the support window
    • Follow the instructions
  • On Mac
    • Download the application by clicking on the "Download" button above
    • Double click on the file JoomeoDesktop_inst.dmg
    • Double click on the "INSTALL JOOMEO DESKTOP" button then follow the instructions
  • On LINUX
    • Download the application by clicking on the "DOWNLOAD" button above
    • When it's finished downloading, installation starts automatically
    • Choose your installation preferences (shortcuts, location…)
    • Accept the Adobe© AIR© license
    • Allow the installation to finish
  • Why install Joomeo Desktop - Transfer Manager?

  • Joomeo Desktop is an application developed by Joomeo to improve your user experience.
  • Thanks to this little piece of stand-alone software, available for all platforms (Mac, PC and Linux), you can manage things however you like:
    • photo and video uploads from your computer to your Joomeo space
    • file downloads from your Joomeo space to your computer

    You can temporarily suspend some or all of the transfers in progress in order to continue them later, relaunch failed downloads, or simply cancel them completely. In short, you remain in control of what happens on your computer and on your Joomeo space!

    Am I obligated to install Joomeo Desktop - Transfer Manager?

    Joomeo Desktop - Transfer Manager is only essential where you want to download more than 1 GB of data in one go (whether it's an album, a selection containing several files, or just a single file).

    You can continue to use the upload and download features provided online in all other scenarios.

    Important clarifications:

    The important upload functions of the JOOMEO DESKTOP - Transfer Manager applications are currently in Beta version. Do not hesitate to contact us via the support center to inform us of any abnormalities that you may come across whilst using it.


    Uploading your images to your Joomeo space using Joomeo Desktop - Transfer Manager is still governed by the features of your subscription:

    • BASIC (free) :
      • Storage space: 2Go
      • Photo / Video formats accepted: jpg, png, gif, avi, mov,mpg, mp4
      • Max Photo Size: 20 MB
      • Max Video Size (Max duration: 20 min) 20 MB
    • FOCUS:
      • Storage space: Unlimited
      • Photo / Video formats accepted: jpg, png, gif, avi, mov,mpg, mp4
      • Max Photo Size: 50 MB
      • Max Video Size (Max duration: 20 min) 50 MB
    • DYNAMIC:
      • Storage space: Unlimited
      • Photo / Video formats accepted: jpg, png, gif, tiff, raw, pdf, avi, mov, mpg, mp4
      • Max Photo Size: 200 MB
      • Max Video Size (Max duration: Unlimited) 2 GB

    Tutorials & Videos

    Maybe now is a good time to take a few minutes to see the main functions offered by Joomeo. We have prepared a few tutorials and videos on this topic for you:

    Your first steps on Joomeo

    In just a few minutes, discover Joomeo's main functions.

    Store and organize

    your photos and videos in your Joomeo space

    Share your photos and videos

    simply in total security

    Create and share

    your most beautiful slideshows in only a few clicks

    Order your photos

    from a range of customized products

    Create and order

    your photo books directly from your Joomeo space

    Create your private network

    with all your contacts registered on Joomeo

    Create your Joomeo store

    and develop your business activity

    With Joomeo Desktop,

    easily upload your files from your computer to your joomeo space or download them from your joomeo space to your computer