Welcome to the Support Center, where you can find information to answer your questions and guide you through Joomeo.

Consult our knowledge base, which includes essential information concerning Joomeo services, or ask our team directly about any questions you may have via our Support Center.

Frequently Asked Questions

What are "profits awaiting confirmation"?

Profits awaiting confirmation is the total of those profits which have not yet been confirmed by our system.

The profit on each order is automatically validated 10 days after all products have been delivered.

This validation period is required to allow for the possible occurrence of problems inherent to online ordering, such as delivery problems, payment problems, etc.

Once this validation period has passed, the status of the profits concerned will automatically change to "profits due".

You cannot make any payment request for profits awaiting confirmation.

Tutorials & Videos

Maybe now is a good time to take a few minutes to see the main functions offered by Joomeo. We have prepared a few tutorials and videos on this topic for you:

Your first steps on Joomeo

In just a few minutes, discover Joomeo's main functions.

Store and organize

your photos and videos in your Joomeo space

Share your photos and videos

simply in total security

Create and share

your most beautiful slideshows in only a few clicks

Order your photos

from a range of customized products

Create and order

your photo books directly from your Joomeo space

Create your private network

with all your contacts registered on Joomeo

Create your Joomeo store

and develop your business activity

With Joomeo Desktop,

easily upload your files from your computer to your joomeo space or download them from your joomeo space to your computer