Frequently Asked Questions

Why can’t I login to the Joomeo space of a friend?

Perhaps you haven’t entered the correct login and password that your friend provided you. Go to your friend’s Joomeo space and click on “MY PASSWORD?”, enter your email address and confirm it. If your email address does not work try another, perhaps your friend registered you on their space with a different email address. Once the email address is approved, you will receive an email with your login information for your friend’s Joomeo space.

ATTENTION: logins and passwords are case-sensitive, you MUST enter the correct uppercase and lowercase letters.

Tutorials & Videos

Maybe now is a good time to take a few minutes to see the main functions offered by Joomeo. We have prepared a few tutorials and videos on this topic for you:

Your first steps on Joomeo

In just a few minutes, discover Joomeo's main functions.

Store and organize

your photos and videos in your Joomeo space

Share your photos and videos

simply in total security

Create and share

your most beautiful slideshows in only a few clicks

Order your photos

from a range of customized products

Create and order

your photo books directly from your Joomeo space

Create your private network

with all your contacts registered on Joomeo

Create your Joomeo store

and develop your business activity

With Joomeo Desktop,

easily upload your files from your computer to your joomeo space or download them from your joomeo space to your computer