Welcome to the Support Center, where you can find information to answer your questions and guide you through Joomeo.

Consult our knowledge base, which includes essential information concerning Joomeo services, or ask our team directly about any questions you may have via our Support Center.

Frequently Asked Questions

How can I find out if one of my albums is completely private, restricted or public for all of my contacts?

  • If an album is completely private, a small “Do not enter” icon will appear to the right of the album icon.

  • A small padlock icon will display to the right of the album icon if the album is restricted to a list of contacts.
    To review the list of contacts authorized to view this album, rest your pointer over its name for 1 second.

  • If an album is public (for all of your contacts) a padlock or “Do not enter” icon will NOT appear next to its icon.
  • Tutorials & Videos

    Maybe now is a good time to take a few minutes to see the main functions offered by Joomeo. We have prepared a few tutorials and videos on this topic for you:

    Your first steps on Joomeo

    In just a few minutes, discover Joomeo's main functions.

    Store and organize

    your photos and videos in your Joomeo space

    Share your photos and videos

    simply in total security

    Create and share

    your most beautiful slideshows in only a few clicks

    Order your photos

    from a range of customized products

    Create and order

    your photo books directly from your Joomeo space

    Create your private network

    with all your contacts registered on Joomeo

    Create your Joomeo store

    and develop your business activity

    With Joomeo Desktop,

    easily upload your files from your computer to your joomeo space or download them from your joomeo space to your computer