Help

Frequently Asked Questions

How long does it take for due profits to be paid once the payment request has been validated?

Your invoice will be processed approximately 15 days after you send it to us.

Because the payment is made by bank transfer, there may be some additional delay due to the speed at which banking services operate.

Once the transfer has been made, the status of your payment request changes to "Completed" and the payment date is displayed in the payment request details accessible via the "+DETAILS" button.

Tutorials & Videos

Maybe now is a good time to take a few minutes to see the main functions offered by Joomeo. We have prepared a few tutorials and videos on this topic for you:

Your first steps on Joomeo

In just a few minutes, discover Joomeo's main functions.

Store and organize

your photos and videos in your Joomeo space

Share your photos and videos

simply in total security

Create and share

your most beautiful slideshows in only a few clicks

Order your photos

from a range of customized products

Create and order

your photo books directly from your Joomeo space

Create your private network

with all your contacts registered on Joomeo

Create your Joomeo store

and develop your business activity

With Joomeo Desktop,

easily upload your files from your computer to your joomeo space or download them from your joomeo space to your computer