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Frequently Asked Questions

What is the best definition for each product?

Quality digital printing and photo printing orders require using photos with good definition. To get the best results, please respect the minimum definition recommendations.

If definition is insufficient, a yellow triangle will appear next to the photo, either when the print is selected or when the photo appears in the shopping cart. You will then be advised to choose a print option adapted to the definition of your photo. This pictogram appears if the recommended definitions shown in the table below are not respected.

PRODUCT
MINIMUM DEFINITION RECOMMENDED* (PIXEL) MINIMUM DEFINITION REQUIRED** (PIXEL)
PRINTS (CM)
9x11
800x600533x400
10x13
1024x768
600x480
11x15
1024x768800x600
13x17
1280x1024
933x700
ENLARGEMENTS (CM)
20x27
1600x1200
1024x768
30x40
1800x1350
1440x1080
50x70
2400x1800
2000x1500

* Pictogram will appear below this definition
** We will not refuse photo printing, whatever the photo's definition

NOTE:
These definition values are provided to allow you to get the best photo print. You can, however, knowingly order prints even if the pictogram appears.

Tutorials & Videos

Maybe now is a good time to take a few minutes to see the main functions offered by Joomeo. We have prepared a few tutorials and videos on this topic for you:

Your first steps on Joomeo

In just a few minutes, discover Joomeo's main functions.

Store and organize

your photos and videos in your Joomeo space

Share your photos and videos

simply in total security

Create and share

your most beautiful slideshows in only a few clicks

Order your photos

from a range of customized products

Create and order

your photo books directly from your Joomeo space

Create your private network

with all your contacts registered on Joomeo

Create your Joomeo store

and develop your business activity

With Joomeo Desktop,

easily upload your files from your computer to your joomeo space or download them from your joomeo space to your computer